Privacy Policy

Pelica Logistics respects the privacy of users who visit our website and engage with our services, including Email and SMS communications. No effort is made to identify individuals without their knowledge. This Privacy Policy outlines how we collect, use, and protect information from visitors and customers of Pelica Logistics.

When a visitor accesses our website, our servers automatically recognize the domain name and IP address. However, we do not collect email addresses unless voluntarily provided. Any information collected is used solely for statistical purposes, service improvements, and customer support. We do not sell, rent, or share personal information with third parties for marketing purposes.

Pelica Logistics may collect personal information, including names, phone numbers, and email addresses, when users submit inquiries, request services, or sign up for SMS notifications. By providing a phone number, users consent to receive SMS messages related to appointment reminders, follow-ups, billing inquiries, and promotional offers (if applicable). Message frequency may vary, you may receive up to 2 SMS messages per week regarding your appointments or account status, and standard message and data rates may apply based on the user’s carrier plan.

Users may opt-in to SMS communications by providing verbal consent, submitting an online form, or completing a paper form.

Users can opt out of SMS communications at any time by replying “STOP” to any message received. For assistance, users can reply “HELP” or contact us directly at info@pelicalogistics.com. If SMS notifications are not desired, users may have direct contact to request removal from the messaging list.

Pelica Logistics does not share SMS opt-in data or phone numbers with any third party for marketing purposes. However, personal information may be shared with trusted service providers strictly for operational purposes, such as facilitating logistics services. We employ industry-standard security measures to protect data from unauthorized access, disclosure, or misuse.

From time to time, Pelica Logistics or its affiliates may send cookies to users’ computers to enhance website functionality and collect analytical data. This information is used solely for website performance improvements and is not linked to individual identities.

If you wish to opt out of email communications, please notify us at info@pelicalogistics.com. Pelica Logistics will remove your email from our mailing list within 15 business days.

This Privacy Policy may be updated periodically. The most recent version will always be available on our website.